Shipping Policy
Thank you for shopping with Portfo.shop! We strive to provide a seamless shopping experience and ensure that your orders are delivered promptly and efficiently. Below are the details of our shipping policy:
1. Shipping Locations We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service team at support@portfo.shop.
2. Processing Time Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been processed and is on its way.
3. Shipping Methods and Delivery Time We offer various shipping options to suit your needs:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-4 business days.
- Express Shipping: Estimated delivery time is 1-2 business days.
Delivery times are estimates and can vary based on factors such as location and carrier delays.
4. Shipping Costs Shipping costs are calculated based on the weight of your order and the shipping method selected at checkout. You can view the shipping cost before finalizing your purchase.
5. Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Issues If you encounter any issues with your shipment, such as delays or missing packages, please contact our customer service team immediately at support@portfo.shop. We will do our best to assist you in resolving the issue.
7. Shipping Address Please ensure that your shipping address is accurate and complete. Portfo.shop is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
8. Returns and Exchanges For information on returns and exchanges, please refer to our Returns Policy on our website.
If you have any questions or need further assistance, feel free to reach out to us at support@portfo.shop. We’re here to help!
Thank you for choosing Portfo.shop. Enjoy your purchase!